Start with a complete power cycle. This simple step can often clear temporary glitches.

If the error stems from a corrupted eSIM download, deleting the profile and starting over usually fixes the issue.

What (Windows, macOS, iOS, Android) are you using?

John's curiosity was piqued. What was ES-118, and what did it have to do with his new security clearance level? He decided to head down to the IT department to get some answers.