The file format (.jpg or .png) matches the current Character Customize folder requirements.
Note: If the CharacterCustomize folder does not exist, you must create it manually. blade and soul presets verified
Blade and Soul migrated to Unreal Engine 4 (UE4) a few years ago. This changed how presets work. Old "Verified" presets from the UE3 era will not work. Here is how to install a modern verified preset. The file format (