Depending on your unit's interface, follow one of these common procedures:
Select . The system should detect the files and prompt you to start. Method 2: Force Boot Update
: Record your current "MCU" version and "Factory Setup" settings (often found under password General Firmware Update Procedure
There is no official "ALPS" support line. Your vendor is your first and best resource. If they won't help, use the community guides linked above.
On many Alps units, you must use a paperclip to press and hold the tiny RST (Reset) hole on the front panel while simultaneously tapping the screen with your fingers, or holding the physical Power button.
You flashed firmware with the wrong screen resolution configuration (e.g., a 1024x600 file on an 800x480 screen). Go to Factory Settings , look for Screen Parameter Settings or Touch Configuration , and toggle the XY-axis flip switches. If the menus are impossible to navigate due to inverted touch, you must find the correct resolution firmware and re-flash. Issue 3: Device is Completely Dead (Hard Brick)