Look at the top left corner of the software window. If the options are grayed out, your printer is not in Service Mode or the USB connection is faulty.
Next to , ensure it is set to Main (or All depending on your layout). Click the Set button right next to it. Canon Service Tool 5306 Download
: Allows technicians to read and save the printer's internal chip data. Look at the top left corner of the software window
Press and hold the button (triangle inside a circle). Click the Set button right next to it
Using this software carries inherent risks due to its unofficial nature. The tool is not publicly released by Canon and is primarily intended for authorized service centers. Key concerns include:
Because Canon does not host the Service Tool on its official customer support website, the software is only available through third-party archives and tech forums. This makes it a prime target for cybercriminals.