Even with a valid key, issues can sometimes arise during activation or after a hardware change. This checklist will help you identify and resolve the most common problems when your iRMC license isn‘t working as expected:
| Symptom | Possible Cause | Solution | |---------|----------------|----------| | “Invalid License Key” after entering | Typo, wrong server model, or key for different iRMC version | Double-check UUID; re-request key from Fujitsu license portal | | Key accepted but advanced features still locked | iRMC firmware mismatch (license requires minimum version) | Update iRMC firmware to latest stable version | | Key lost after firmware update | License retained, but firmware bug cleared NVRAM | Re-enter existing key; if lost, contact Fujitsu support with proof of purchase | | “License expired” (rare) | Trial key (some partners provide 90‑day evaluation) | Purchase permanent license from Fujitsu | | Cannot enter key via web UI | Write protection or iRMC in recovery mode | Reset iRMC to factory defaults, reconfigure network, then retry | fujitsu+irmc+license+key+work
Use these best practices to keep your iRMC licenses operational and avoid service disruptions: Even with a valid key, issues can sometimes
Ensure the license you are applying was generated specifically for the chassis Serial Number of that exact server. You do not need the host operating system to be running
Applying a license is entirely handled out-of-band via the iRMC Web UI. You do not need the host operating system to be running.