To access the platform, users typically interact with a classic client or the web-based SIHOT.Flex Unique Credentials

For day-to-day operations (front desk, housekeeping).

If you cannot log in, do not panic. If your organization has enabled self-service password reset:

If you cannot reach the main dashboard, use these swift resolutions:

The associated credential string. Complexity requirements (length, special characters) are configurable by the system administrator but are mandatory.

If you are unable to access the login page or have forgotten your credentials: Internal IT Support